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Systems and Design Thinking

Two comprehensive approaches for solving problems and creating new ideas.

 

Language: Ukrainian or English
Format: online
Duration: 6 hours (3 sessions x 2 hours each)
Effective group size: from 10 to 30 participants

About course

Today's world demands that each of us see a broader perspective when making decisions, consider interconnections within complex systems, be able to forecast the consequences of our actions and decisions, as well as to find ways to overcome problematic situations.

In the program on systems and design thinking, participants learn how to expand their understanding of the situation and their point of view to make correct decisions considering customer requests, available resources, and business interests.

Through analysis of examples, case studies, as well as individual and group exercises, the program introduces participants to the approaches of systems thinking for a comprehensive understanding of connections between business elements, as well as to the tools and stages of design thinking - an approach to creating user-centric solutions for the participants of the system.

Language: Ukrainian or English
Format: online
Duration: 6 hours (3 sessions x 2 hours each)
Effective group size: from 10 to 30 participants

About course
Upon completion of this workshop, you will be able to:
1
Develop a comprehensive vision

 for building and developing systems

2
Understand the connections

between elements of a system

3
Work with tasks holistically,

applying a systemic approach

4
Find systemic solutions

by analyzing and addressing the root causes of the problem

5
Cultivate human-centeredness

as an approach to improving activity and product

6
Master approaches to identifying user needs,

generating ideas, and creating effective prototypes

7
Utilize design thinking

to discover ideas that are valuable to both the business and the customer

Systems and Design Thinking

Language: Ukrainian or English
Format: online
Duration: 6 hours (3 sessions x 2 hours each)
Effective group size: from 10 to 30 participants

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Program structure

Module 1
Systems Thinking
  • Understanding Systems: definition of a system and its archetypes.

  • Examination of a system example and principles of its construction.

  • Systems thinking for problem-solving and decision-making.

Module 2
System Building
  • System Mapping and Modeling.

  • System Dynamics.

  • Scenario Planning.

Module 3
Design Thinking
  • Immersion in the topic of design thinking and inspiring case studies from global practice.

  • Empathize and Define: understanding the customer through studying experience.

  • Ideas Generation and Selection: creating target solutions.

  • Prototyping and Testing: rapid prototyping and feedback gathering.

About your instructor
Dr. Yuriy Bots, Dean, <br>School of Management, AUK
Dr. Yuriy Bots, Dean,
School of Management, AUK
Olha Shapovalova
Olha Shapovalova
Are you interested in the program?
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